OPTICAL CENTER LYON - JEAN-JAURÈS

Very kind and professional server of the stuff Antony. Fixed my broken glasses. Definitely will come back next time! Thanks a lot!

Worst optical I've ever been to. Until now since February I haven't received my refund. My husband always has to chase them and the manager said she would do it, wait for 10 days for the cheque. Eventually we found out that she went for vacation and did not do the refund as promised. It's been 7 months, we're still chasing them. Whenever my husband calls them, they would tell that they would check and call back but never did. Funny how we are having this refund issue because of the staff who doesn't know basic arithmetic. I exchanged my eyeglasses frame and she billed us for both. Why did I have to exchange eyeglasses? Because the so-called opticienne just let me choose anything without giving any advice. Even asked me to get another pair without advising that my lens would be bottle-thick since I have very poor eyesight. My husband has been stressed out chasing them for 7 months. I hope after writing this we would finally receive the call back and refund, as promised.

Good as far as we could discover.

J’ai été prise en charge par Marion qui s’est démenée pour me trouver LA paire de lunette qui me convenait parfaitement ! Et ce fut un véritable sucées ! Outre sa gentillesse, son amabilité et son sens de l'humour, elle a su répondre à ma demande en terme de design mais également de prix. Je recommande vivement cet opticien ! Merci Marion !

Très bien accueilli on nous met Très à l aise avec sa bonne explication vraiment très satisfaite