OPTICAL CENTER LYON - JEAN-JAURÈS

Very kind and professional server of the stuff Antony. Fixed my broken glasses. Definitely will come back next time! Thanks a lot!

Worst optical I've ever been to. Until now since February I haven't received my refund. My husband always has to chase them and the manager said she would do it, wait for 10 days for the cheque. Eventually we found out that she went for vacation and did not do the refund as promised. It's been 7 months, we're still chasing them. Whenever my husband calls them, they would tell that they would check and call back but never did. Funny how we are having this refund issue because of the staff who doesn't know basic arithmetic. I exchanged my eyeglasses frame and she billed us for both. Why did I have to exchange eyeglasses? Because the so-called opticienne just let me choose anything without giving any advice. Even asked me to get another pair without advising that my lens would be bottle-thick since I have very poor eyesight. My husband has been stressed out chasing them for 7 months. I hope after writing this we would finally receive the call back and refund, as promised.

Good as far as we could discover.

Les meilleurs opticiens de Lyon sans aucun doute ! En tant que myope depuis mes 5 ans, autant vous dire que j’en ai vu des opticiens… Ils mettent à l’aise des que vous arrivez, n’hésitent pas à vous faire rire, sont très accueillants !! Un intérieur moderne, lumineux ! Des opticiens au petit soin, de tres tres bon conseils, apportent beaucoup de soutien, répondent à chaque au questionnement ; franchement je ne peux que vous recommander !! Controle de vue et d’audition gratuit en plus de la bonne humeur :)